These Terms of Service ("Terms") govern your use of EliteStarHosting’s services. By using our hosting services, you agree to these Terms. If you do not agree, you must not use our services.

By registering for or using our hosting services (Minecraft, FiveM, Rust, Discord bots, or web hosting), you acknowledge that you have read, understood, and agree to these Terms. We may update these Terms at any time without prior notice.

EliteStarHosting provides hosting solutions, including but not limited to:

・Minecraft Server Hosting

・FiveM Server Hosting

・Rust Server Hosting

・Discord Bot Hosting

・Web Hosting

We rent server resources to you on a subscription or credit-based model.

・Credits can be purchased and used exclusively within our platform.

・Credits are non-refundable and hold no real-world monetary value.

・Failure to maintain sufficient credits or subscription payments may result in suspension or termination of services.

・We may conduct scheduled or unscheduled maintenance at any time, which may cause downtime.

・We strive for high availability but do not guarantee uninterrupted service.

・EliteStarHosting is not liable for any downtime, data loss, or resulting damages.

Users of our hosting services must comply with all applicable laws and regulations. You may not use our services to:

・Illegal activities, including hosting pirated or malicious content.

・Distribution of malware, DDoS tools, or abusive behavior.

・Infringing on intellectual property rights.

・Activities that harm or disrupt our network or third-party networks.

We reserve the right to suspend or terminate accounts violating these rules.

We may suspend or terminate your access to our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms.

To the maximum extent permitted by law:

・EliteStarHosting is not responsible for data loss, downtime, security breaches, unauthorized access, or damages of any kind (direct, indirect, incidental, or consequential).

・Services are provided “as is” and “as available” without warranties of any kind, express or implied.

・Your sole remedy for dissatisfaction with our services is to discontinue use.

These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of the Netherlands, without regard to its conflict of law principles.

If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected].

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Support for hardware and network issues. Continuous monitoring of the platform. Intervention within one hour in case of disruptions, typically within minutes.

Includes all features of SLA 1. Specialists available for addressing questions or requests. Management of updates to the chosen system software which is available in our panel (on request).

Includes all features of SLA 1 and 2. Help with server and plugin configurations, performance optimizations, security enhancements, and help with debugging software issues within our scope of expertise.

[1] We reserve the right to modify the SLA for a package and/or category of packages at any time without prior notice.

[2] SLA2 applies to budget servers and SLA3 applies to premium servers.

[3] The support team is always allowed to provide more support than the agreed SLA for a server.