Cookie Policy

Cookies are small text files stored on your device when you visit our website. This policy also covers comparable technologies such as local storage, session storage, and tracking pixels. The applicable legal framework is Art. 11.7a of the Dutch Telecommunications Act and the GDPR.

Functional (no consent required)

• Session cookie (own): maintains your session in the customer portal / billing system, duration: session
• Preference cookie (own): stores language preference (NL / EN / PL), duration: 12 months

Website statistics (no cookies)

• We count visits to our website with our own statistics software, hosted on our own server in the Netherlands. It places no cookies and stores nothing on your device. We do not store IP addresses: a visitor is counted with an anonymous code that is calculated from the IP address and browser together with a random value that is replaced and deleted every day, so visits cannot be linked to you or across days. We store the page, the referring website, country, language, device type, browser and operating system, and clicks on order and contact links, for at most 13 months. The data is not shared with anyone. If your browser sends Do Not Track or Global Privacy Control, you are not counted at all.

Marketing

• Not currently in use.

• Cloudflare: security, DDoS protection, performance. See: cloudflare.com/privacypolicy
• Trustpilot: customer reviews widget. See: nl.legal.trustpilot.com
• Discord: Discord widget. See: discord.com/privacy
• Tawk.to: live chat widget. See: tawk.to/privacy-policy

Upon your first visit you will see a cookie banner. You can withdraw or change your consent at any time via the cookie settings on our website or through your browser settings. Disabling functional cookies may negatively affect the operation of the website.

Most recent version at https://elitestarhosting.com/legal. Questions via [email protected].